To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 60 days of receipt of your shipment.

  • They must be in original condition, unwashed and unworn
  • Items must be in the original packaging with all tags attached
  • Due to hygeine guidelines, undergarments and hosiery are not returnable 
  • Free gifts or promotional items are not returnable

Are there any charges for return?

  • There are no charges for returns
  • Original shipping charges are non-refundable
  • Your return shipping is on us!  

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Returns will only be rejected if they violate our return policies (garment worn, tags detatched, undergarments, promotional items, etc.).  
  • If you are approved, your refund will be processed. A credit will be applied to your original method of payment, within 15 working days.