To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above & click Start.
  • Follow the instructions & select items you want to return.
  • You will receive a confirmation email and shipping label once the return request is approved.

 

What items are returnable?

MARION offers returns on US orders within 60 days of the order date. 

  • They must be in original condition, unwashed & unworn.
  • Items must be in the original packaging with tags attached.
  • Due to hygeine guidelines, undergarments and hosiery are not returnable.
  • Free gifts, promotional items, and final sale items are not returnable.
  • Once you initiate a return or exchange, please ship your return items within 10 calendar days.

Are there any charges for returns or exchanges?

  • We offer free exchanges and charge a $7 return shipping fee on items returned for a refund within the US. International orders will be charged carrier shipping rates for returns. 
  • Original shipping charges, if any, are not refundable.

 

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Returns will only be rejected if they violate our return policies (garment worn, tags detatched, undergarments, final sale, etc.).  
  • If you are approved, your refund will be processed. A credit will be applied to your original method of payment, usually within 15 working days.